The project is no longer supported, registration of new users is closed, all subscriptions will be canceled on December 31, 2023. Thank you for being with us all this time!

## RANKACTIVE HELP CENTER

Get the most out of RankActive

### Easy Start with RankActive

### RankActive Knowledgebase

### Dashboard

All important information about your website’s online presence in one place

### Rank Tracker

Monitor website rankings and make data-driven decisions

### Analytics

Integrate Google Analytics with RankActive to maximize the outcomes

### Competitors

Find your competitors, track their traffic, rankings and visibility

### Site Auditor

Look upon your website like search engines do

### Top Analyzer

Get TOP-10 SERP results for your targeted keywords

### Keyword Finder

Keyword ideas from five different data sources

### Account Access Management

Share access to your project with team members and control admissions

### White Label

Use RankActive under your own brand

### Reports

Get the important data straight to the client’s inbox

### Quick FAQ

- [How do I upgrade my subscription?](/content/resources/help-center#tabs_desc_11446_1/index.html)  
- [How to set up a White Label feature for my RankActive account?](/content/resources/help-center#tabs_desc_11446_2/index.html)  
- [How to share access with team members and customers?](/content/resources/help-center#tabs_desc_11446_3/index.html)  
- [What is Sand Box in Keyword Finder?](/content/resources/help-center#tabs_desc_11446_4/index.html)  
- [How to add more search engines to my project?](/content/resources/help-center#tabs_desc_11446_5/index.html)  
- [How to check what featured snippets I’m ranking for?](/content/resources/help-center#tabs_desc_11446_6/index.html)  
- [How to check rankings for a particular page of a website?](/content/resources/help-center#tabs_desc_11446_7/index.html)

##### How do I upgrade my subscription?

The process of changing your existing RankActive subscription is simple and transparent - you can upgrade/downgrade your existing subscription on the go, you don’t have to cancel or relaunch it.

1. Go to _Profile Settings_ by clicking on your profile’s name in the upper right corner.
2. Select Plans & Subscriptions from the drop-down menu.
3. Choose the desirable subscription.
4. Click **Change my plan** and confirm the action in the pop-up window.

**FastSpring** (our payment gateway system) refunds what you did not use from your original subscription plan (based on the number of days remaining before renewal) and then charges you for the remaining days of the new plan.

##### How to share access with team members and customers?

RankActive allows you to customize the access to the projects added to your account. This convenient functionality makes it easy to invite users, set their roles, customize them, and control their access levels.

1. Click on your name in the upper right corner of the screen.
2. Select Account Access in the drop-down list.

There are four different access levels: Administrator, Client, SEO, and Developer.

**Administrator**  
The Administrator has the full access to the following products and sections: Analytics, Keyword Finder, Competitors Inspector, Dashboard, Projects Overview, Events, Notes, Notification Manager, Rank Tracker, Reports, Site Auditor, Top Analyzer, White Label. Moreover, Administrators are able to see users added to the account.

**SEO**  
SEOs are given full access to Analytics, Competitors, Dashboard, Project Overview, Events, Notes, Notification Manager, Rank Tracker, Keyword Finder, Reports, Site Auditor, Top Analyzer, White Label.

**Developer**  
The developer has full access to Events, Notes, Site Auditor, and Top Analyzer. They can only view the Reports data.

**Client**  
Clients are given the full access to Dashboard, Projects Overview, Events, Notes, Notification Manager. Also, they can view data for Analytics, Rank Tracker and Reports.